About USAN

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USAN Leadership

The USAN executive leadership team represents more than 100 years of combined experience in customer contact technology, software product development, professional services delivery, operations and engineering, sales and marketing management for companies of all sizes from a broad range of industries.

Steven P. Walton – President and Chief Executive Officer

Steven P. Walton is Chief Executive Officer of USAN. Mr. Walton served as Vice President of Sales and Marketing from 1994 to 1999 as the company expanded its customer base and launched a retail carrier division. Prior to joining USAN, Mr. Walton held a variety of senior management positions at MCI Communications Corporation from 1986-1994. While at MCI, Mr. Walton worked in Finance, Partner Marketing and Corporate Product Marketing and was Product Manager of a number of business services products including MCI Maximum Security; from 1989 to 1992, he managed the MCI fax Call Center in Washington, D.C. Mr. Walton has a BS in Finance from Virginia Tech.

Harry R. Miller – Chief Operating Officer

Harry Miller joined the company in September 2000 has overseen expansion of the USAN product base and deployment of advanced features and technology, and managed further retail and carrier customer growth. His current responsibilities include Sales and Marketing, Business Development, Contract and Intellectual Property Management, Product Pricing and Analysis and Strategic Planning.

Prior to joining USAN, Mr. Miller spent 10 years with Verizon and its predecessors, holding director positions in public affairs, state and federal regulatory policy, marketing and business development. In his last assignment, he led the business market segment of Verizon Long Distance. Before joining Verizon, Mr. Miller spent 15 years in education. He taught in high schools in Washington, D.C. and Vermont for 5 years and served 5 years as Chairman of the science department and physics professor at Vermont Technical College.

Prior to joining Verizon, he spent 5 years as Academic Dean at Vermont Tech and oversaw the launch of the Vermont Interactive Television, the nations first statewide interactive distance learning and governmental network. Before entering the academic field, Mr. Miller worked as a systems engineer for Bechtel in their nuclear reactor division.

Mr. Miller is a graduate of Lehigh University where he earned a BS in Natural Science, BS in Electrical Engineering and a MA in Arts (Education).

Rocky Livingston – Chief Information Officer and Senior Vice President, Operations

Robert "Rocky" Livingston joined USAN in March of 1991 as the company's head of operations and engineering. Mr. Livingston has the overall responsibility for the operation and management of USAN's call processing and web services platforms. He is also responsible for vendor and carrier management, information security, and network engineering.

Mr. Livingston entered the communications industry with Storer/Comcast communications where he worked as a Senior Technician and Area Supervisor. In 1984, Mr. Livingston joined a startup regional long-distance company, TSI-LineOne, and held multiple staff and managerial positions in operations and engineering between 1984 and 1991 while progressing through a series of telecom mergers with Southern Net, Teleconnect, Telecom*USA, and MCI.

Prior to joining USAN, Mr. Livingston spent 7 years with MCI/Telecom*USA in the operations and engineering organizations. Mr. Livingston holds over 20 professional certifications and is a Suma Cum Laude graduate of Colorado Technical University where he earned a Bachelor of Science degree in Business Administration and Management.

Farid Shenassa – Chief Technology Officer

Farid Shenassa joined USAN in 1990 in the software development organization. He has overall responsibility for the technology direction of the company. Mr. Shenassa developed many of USAN's key intellectual property assets, including our unique call-flow scripting language and environment, our distributed switch and VRU independent platform and our SS7 protocol and middle layer. In his current role he is responsible for all aspects of platform architecture (both TDM and VoIP), software design and vendor product integration.

Prior to joining USAN, Mr. Shenassa worked at CARD*Tel and was responsible for developing a real-time calling card and credit card authorization hub. Prior to that, he worked as a programmer/analyst at Johnson Wire Works and developed a manufacturing control and inventory tracking system used by divisions in the United States, Canada and the U.K.

Mr. Shenassa is a graduate of Georgia Institute of Technology where he earned both a BS and MS in Information and Computer Science.

Brenton Farmer – Chief Strategy Officer

Brenton Farmer is the Chief Strategy Office for USAN, Inc. Prior to joining USAN, Mr. Farmer co-founded and sold two successful businesses that delivered sophisticated, award-winning products to the enterprise and call-center markets. With a focus on improving how businesses and people interact, Brent's strong entrepreneurial spirit and extensive technology background provides the driving force behind USAN's strategic vision.

Donny Jackson – Senior Vice President Software Development

As Senior Vice President of Software Development at USAN, Donny Jackson is responsible for the complete life cycle of all the company's application and systems development projects including business analysis, technical consulting, project management, and the software development teams. Mr. Jackson joined USAN in 1992 and has over 20 years experience in the software development and telecom industries.

Prior to joining USAN, Mr. Jackson worked at Byers Engineering in Atlanta pioneering one of the first PC based Computer Aided Design systems for BellSouth and other Telecom customers. After Byers, Mr. Jackson joined National Data Corporation and led the design and implementation of a fully distributed network based development environment for Mainframe programmers. Mr. Jackson has a BS in computer science from Eastern Kentucky University.

Loyd Olson – Senior Vice President Sales and Marketing

Loyd Olson brings more than 25 years of experience with Fortune 500 companies, including General Electric and Rockwell International. Loyd uses his extensive experience in the areas of product management, demand generation and direct sales to drive the company’s sales and marketing activities. Loyd’s current focus is in helping businesses use technology more effectively to meet the ever-changing demands of today’s customers. Loyd’s background also includes experience working with mid-tier software companies in the telemedicine, manufacturing and CRM software industries.