Press Room

Get the latest news, information and press about Norcross, Georgia-based USAN, the leader in hosted and on-premise multichannel customer engagement solutions including inbound, outbound and blended customer contact and contact center optimization products for small and large enterprises. For more information about USAN, contact the public relations department at 888-676-1112.

Press Releases

2012

USAN Selected by Rooms To Go for Multichannel Contact Center and Social Media Monitoring Capabilities
May 8, 2012

USAN to Showcase Hosted IVR and Unified Cloud Communications at ICMI ACCE Conference and Expo
April 24, 2012

USAN to Showcase Hosted IVR and Unified Cloud Communications at Contact Center Conference and Expo
April 10, 2012

USAN Receives Aspect Service Excellence Award
April 4, 2012

USAN Launches Hosted IVR Community on TMCnet
March 19, 2012

A Leading Global Integrated Brand Activation Agency Moves its Customer Contact Operation to the USAN Cloud
March 12, 2012

Award Winning Clinical Research Organization (CRO) Selects USAN Hosted Contact Center Solution for HIPAA-Compliant Clinical Research Study
February 28, 2012

USAN Receives Customer Interaction Solutions® Magazine’s 2011 Product of the Year Award
January 31, 2012

USAN to Showcase Cloud-Based IVR and Customer Engagement Technologies at TMC IT Expo / Cloud Communications Expo
January 24, 2012

2011

USAN Achieves Payment Card Industry (PCI) 2.0 Certification
August 2, 2011

USAN Acquires Interactive Softworks, Forms Customer Engagement Leader
June 2, 2011

USAN Unveils Portal to Help Enterprises Track Fast Moving Cloud-based Contact Center Technologies and Trends
April 20, 2011

Events

2012

ICMI ACCE Conference & Expo in Seattle, WA
May 7 - May 10

Contact Center Conference & Expo 2012 in Orlando, FL
April 23- April 26

IT Expo / Cloud Communications Expo in Miami FL
January 31 - February 3
Booth #435

2011

National Collections & Credit Risk Conference in Miami, FL
March 13 – March 15

Multi-Channel Virtual Conference
April 12 – April 13

ICMI ACCE in New Orleans, LA
June 13 – June 16

ACA Annual Convention & Expo in Dallas, TX
July 13 – July 15

SOCAP International Annual Conference in Orlando, FL
October 16 – October 19