Cloud-Based Contact Center

Plug-in to SaaS contact center capability that suits your ever-changing business needs. With no hardware or in-house IT support required and affordable monthly subscription pricing, USAN’s hosted contact center services give you high impact capability for a low impact investment.

BENEFITS  
  • No hardware
  • Monthly subscription fees
  • Functional scalability
  • Business continuity
  • Remote agent-enabled
  • 24x7 availability
FEATURES  

On-Premise Contact Center

Traditional premise-based contact center deployments represent the pinnacle of control and flexibility. USAN’s on-premise hardware and software suite provides enterprise-class inbound, outbound and blended customer interaction capabilities for every business initiative.

BENEFITS  
  • Total ownership
  • Fully customizable
  • No integration limitations
  • Monthly pricing options
  • Unified solution
  • Built-in integration platform
FEATURES  

    Hybrid Contact Center

    Unique business needs call for unique solutions. USAN’s hybrid solution can accommodate migration from hosted to premise deployments without loss of functionality or data. Or, a combination of hosted and on-premise capability may be needed to meet your business, technical and security requirements.